Refund policy

At Offside Club, all shirts are carefully checked before shipping to ensure maximum quality.

🕒 Shipping time

You have 30 days after receiving your order to contact us if the item has a manufacturing defect or damage.

✅ Refunds

We only issue refunds for defective shirts.

To be eligible for a refund, the item must be in the same condition as when you received it — unworn, without wear and tear, with the original labels and in the original packaging — and you must provide the receipt or proof of purchase.

To request a refund, please contact us at support@offsideofficial.com

After review and acceptance, you will be refunded via the same payment method within 10 working days.

🚫 Returns and Exchanges

We do not accept returns or exchanges of personalised shirts (with name, number or any other customised details).

We do not exchange items. If you would like a different model or size, you must place a new order.

⚠️ Damage and Problems

Please inspect your order as soon as you receive it. If the item is damaged, defective or incorrect, please contact us immediately at support@offsideofficial.com so that we can resolve the situation as quickly as possible.